Company Policy

Last updated 28.04.2020

Company ENERDAT - S, d.o.o. is an organization founded in September 2005. Its main activity is the development and sale of software and hardware and other related services.

Quality management systems (QMS) and information security (ISMS) form an integrated management system of this organization.

Quality management system (QMS):

The Quality Management System (QMS) is the organization's management system. The management of the company is committed to continuously improving the efficiency of the integrated management system, especially through the set goals, target values, programs, and control mechanisms: 

  • meeting the requirements and wishes of our customers is a fundamental goal of the company; customer satisfaction always comes first,
  • customer service and work are provided to the highest quality; Thanks to many years of experience, the company has created a stable team of highly qualified IT professionals (own employees),
  • the basic rules of conduct of company employees are positive attitude, decent and off-site behavior, high professionalism and professional level, reliability, and seriousness,
  • we strive to strengthen the tradition and reputation of the company, together with maximum efforts to increase the quality and quantity of services offered, thereby ensuring the long-term perspective of the organization and thus the safety of our customers,
  • the company creates favorable working conditions for its employees; workers help each other and thus strengthen the team's way of performing assigned tasks; employment in the company is a prestigious matter for workers.

 

Information security management system (ISMS):

  • the company considers the security of its customers' data to be of the utmost importance and pays maximum attention to them when concluding contracts and further in the individual measures adopted pursuant to the Risk Analysis,
  • the company respects and complies with all relevant regulatory, legal, and normative requirements,
  • compliance with the concluded contracts is essential for the company and primary attention is paid to this issue during the performance of the entire contract,
  • the company identified a risk assessment methodology and established criteria for assessing risk.

The established security policies, principles and requirements for the organization and its employees are defined in internal regulations and safety guidelines. They shall include in particular:

(a) compliance with legal and contractual requirements

(b) basic knowledge of the use of entrusted objects

(c) prevention, detection, and security of software

(d) business continuity planning

(e) the consequences of breaches of security principles

         The Company's management undertakes to provide adequate resources for the integrated management system, to comply with all legal and other requirements relevant to the Company and to create conditions enabling the support and fulfillment of this Company Policy.

         Company management expects all employees to actively contribute within the framework of their competencies and responsibilities to the principles of the announced Policy and to continuous improvement of the implemented integrated management system.

Privacy Policy

How We Use and Safeguard Your Personal Data

Last updated: 28.04.2020

Personal Data Collection and Use

When visiting Enerdat - S websites, Enerdat - S may process the following Personal Data about you:

    • Personal Data that you actively and voluntarily provide via the forms including name, e-mail address, telephone number, information submitted as part of a support request, comments, or forum posts, etc.; and
    • Information that is automatically sent to us by your web browser or device, such as your IP-address, device type, browser type, referring site, sites accessed during your visit, the date and time of each visitor request.

We process your Personal Data for the following purposes: 

    • To provide required services and functions,
    • To answer and fulfil your specific requests and
    • To administrate, perform customer surveys, marketing campaigns, market analysis or other promotional activities or event.

Non-disclosure of Personal Data

We will not sell, share, or otherwise distribute your Personal Data to third parties except as may be required by law, court order or governmental regulation, as permitted by us or as stated in this Privacy Policy.

Right of access, correction, and removal

Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. You can object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this policy or our compliance with law. If you wish to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please contact us at Enerdat - S d.o.o, Poslovna cona A 2, 4208 Sencur, Slovenia or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.

Security and confidentiality

Within Enerdat-S your personal data will be transmitted and stored in a protected environment. To ensure the security and confidentiality of Personal Data that we collect online, we use data networks protected, inter alia, by industry standard firewall and password protection. While handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Links to other sites

This Privacy Policy applies only to this website, and not to websites owned by third parties. We may provide links to other websites which we believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, due to the nature of the internet, we cannot guarantee the privacy standards of websites to which we link or be responsible for the contents of sites other than this one, and this Privacy Policy is not intended to be applicable to any linked, non-Enerdat - S site.

‘Cookies’ policy

Like most companies, we are using cookies and similar technologies on our websites to facilitate and improve your online experience.  A "cookie" is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies are sent back to our website to allow us to recognize your device.

We may collect and process information about your visit to this website, such as the pages you visit, the website you came from and some of the searches you perform. Such information is used by us to help improve the contents of the site and to compile aggregate statistics about individuals using our site for internal, market research purposes. In doing this, we may install cookies that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access.

You can set your browser to notify you when you receive a cookie, this will enable you to decide if you want to accept it or not. If you do not accept then you may not be able to use all functionality of your browser software. You can disable all cookies (check your browser settings).

Unless you disable the cookies on our website, by using our website you agree to our use of those cookies.

Type of cookie

How long they are kept

_ga (google)

24 months

_gid (google)

72 hours

_gat (google)

1 minute

attrib-customcode

1 week

attrib-features

1 week

subtab_tab_cookie

1 week

tadmin_tab_cookie

1 month

wpcc

24 months

Contact us

If you have any queries or complaints with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please contact us at Enerdat - S d.o.o, Poslovna cona A 2, 4208 Sencur, Slovenia or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

CONTACT US

We understand your challenges and are ready to offer solutions to help you meet your goals.

WRITE TO US   download.jpg

 

          

Slovenia - Headquarters
Enerdat-S, d.o.o.
Poslovna cona A2
4208 Šenčur
Slovenia

General contact:
+386 4 29 27 400
info@enerdat.com

Sales info & Inquiries:
+386 4 29 27 403
sales@enerdat.com

UNITED ARAB EMIRATES - Dubai
Enerdat-S, FZ-LLC
Office 21
AI Habtoor Business Tower, JBR
PO BOX 66842, Dubai United Arab Emirates

General contact:
+971 4 45 32 733
office.me@enerdat.com 

Sales info & Inquiries:
+971 4 45 32 733
sales@enerdat.com

We have received the highest international Certificate of Exellence and the ISO certificates for Quality Management System and Information Security Management:

cert 2
cert 1